Welcome inquiry email

Inquiry Received → Send Email Template

Send questionnaire after booking

Booking Confirmed → Send Questionnaire (+1d)

30-day timeline reminder

30 Days Before Event → Send Email Template

7-day final prep email

7 Days Before Event → Send Email Template

Post-event thank you + gallery ETA

Event Completed → Send Email Template (+1d)

Final balance reminder

Final Payment Due → Send Reminder (-7d)